GreenSky Administrative Services LLC

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Job Locations US-GA-Atlanta
Posted Date 5 days ago(10/22/2020 11:57 AM)
GreenSky, a leader in point of sale financing, seeks a Regulatory Compliance Professional to support the consumer financing compliance function.  The selected individual will possess experience leading documentation and implementation of consumer financing policies and procedures and auditing/reviewing implementation to ensure intent is being executed.  Strong research, analytical and writing skills are key to exceling in this role.     Location: Glenridge Office Complex, Atlanta, Georgia   Travel:  Less than 10% - Local candidates only   Organizational: This position reports to the Chief Compliance Officer.
Job ID
2020-4415
Job Locations US-GA-Atlanta
Posted Date 2 weeks ago(10/16/2020 12:58 PM)
Position:  Fraud Investigator   Overview: The Investigator Level I will be a fraud Subject Matter Expert (SME) with the following attributes:   Customer Focus - Ability to take ownership of each customer while prioritizing customer needs - Resolve conflicts and manage customer expectations - Determine customer needs and provide appropriate solutions through relationship building Communication Skills - Effective verbal and written communication with both external and internal customers - Document customer account activities thoroughly and concisely - Ability to engage in interactive dialogue with customers through active listening - Effective communication with both local and Federal law enforcement agencies and regulators - Ability to present publicly at Industry conferences - Advanced interrogation skills - Ability to mentor and coach less experienced representatives Problem Solving Skills - Preform detailed analysis and research to identify and resolve issues expeditiously - Approach problems logically and with good judgment to ensure the appropriate outcome - Quickly make appropriate decisions on behalf of both the customer and GreenSky - Effectively prioritize work to ensure efficiency - Conduct research as needed Analytical Skills - Ability to exercise independent judgment - Accuracy and attention to detail - Required to abide by all applicable regulatory and department practices and procedures - Knowledgeable of current and emerging fraud trends for both consumer facing and merchant facing portfolios Computer/Software Skills - Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools - Fluency in Windows Operating Systems and Microsoft Office tools - Advanced knowledge of Lexis Nexis   Location:    Atlanta, Georgia   Travel:   Less than 10%    Shift:  Monday – Friday 9:00am – 6:00pm   Organizational:  This position is a member of the Fraud Investigation team and reports to the Front-Line Manager of Fraud Investigations.  
Job ID
2020-4412
Job Locations US-GA-Atlanta
Posted Date 2 weeks ago(10/13/2020 9:01 AM)
Position:  Workforce Manager - Collections   Role Summary: The Workforce Manager – Collections is responsible for the oversight and daily operations of the Collections Department dialer, agent scheduling, and the dialer staff.  This position’s primary responsibility is to ensure departmental effectiveness by contributing to the development and implementation of dialing strategies, training and developing the dialer analysts while adhering to all applicable laws, company policies and best practices.   Location:   Atlanta, Georgia or Crestview Hills, Kentucky   Travel:       Minimal travel if any is required.   Shift:  Mon-Fri 8:00am - 5:00pm with occasional Saturdays (1 or 2 times per quarter)   Organizational:   This position is a member of the Workforce team and will report to the Sr. Director of Workforce Management.
Job ID
2020-4411
Job Locations US-GA-Alpharetta | US-GA-Atlanta | US-KY-Crestview Hills
Posted Date 3 weeks ago(10/9/2020 11:05 AM)
Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.   Looking for great talent to help us continue our rapid growth!   Position:   Senior Insider Threat Analyst   Location: Atlanta, Georgia Organizational: This position is a full-time member of the Information Security team. The Sr. Analyst is responsible for leading a comprehensive unauthorized activity program across the enterprise. The Sr. Analyst is responsible for closely monitoring activities of privileged resources. These analytics occurs across business units to ensure those responsible and accountable for data are kept consulted and informed. This position is a thought leadership position that works with multiple areas of the business, including human resources, credit, legal, physical security, operations, software development and information technology groups. Additionally, this position is responsible for the development and oversight of the insider threat protection program to ensure privileged access are managed, threats minimized, and operational efficiencies maintained.   The role requires technical competence in data analytics, writing SQL queries and ingesting appropriate data to gather the knowledge necessary to review anomalous behavior.  This position also requires the business acumen to foster and maintain strong relationships across business units. The role requires constant up-to-date familiarity with all threat tactics, techniques and procedures (TTPs) across all lines of business in complex environments. The role also contributes to the company IT security strategy and roadmap, and is expected to be an excellent facilitator, partner and communicator at both the staff and executive level.
Job ID
2020-4409
Job Locations US-GA-Atlanta | US-GA-Alpharetta | US-KY-Crestview Hills | US
Posted Date 3 weeks ago(10/8/2020 1:34 PM)
GreenSky is looking for an individual with advanced knowledge of Microsoft-based systems for a Windows Admin role. The ideal candidate will be a seasoned Windows Systems Administrator with experience supporting corporate infrastructure, Cloud (AWS and/or Azure), with proficiency in Office365 and PowerShell scripting.   The successful candidate will join a team of IT professionals responsible for the management of critical systems within our corporate infrastructure. The mission of the Windows Admins is to keep the IT services running securely and effectively.  The team will attempt to resolve reported issues and tickets to ensure compliance of Service Level Agreements.  The team will constantly monitor mission critical applications in order to identify abnormalities and perform normal administration and patching. A strong emphasis is placed on the use of secure management practices.   NOTE: There may be occasional travel to our Atlanta and Kentucky offices.
Job ID
2020-4408
Job Locations US-GA-Atlanta
Posted Date 3 weeks ago(10/3/2020 1:50 AM)
GreenSky is seeking representatives to provide high quality customer service to support multiple business lines, including Patient Solutions, Specialty Retail, and other needs determined by the business. This role is part of the overall Customer Service team and will be focused on delivering excellent customer care to resolve a request or issue from inbound calls or making outbound calls on a daily basis. Most of the tasks can be completed immediately during the phone conversation, and others will be completed by submitting a case to another department. One of the distinguishing features of GreenSky has been our excellent service and attention to detail; and our Patient Solutions and Specialty Team will be critical to continuing that legacy and delighting all of our customers. We are looking for an individual who demonstrates a high level of compassion regarding GreenSky Patients Solutions Providers, accountholders and coworkers. This person has a passion for excellence with respect to treating and caring for customers with a strong service orientation, an ability to be consultative and to deliver above satisfactory issue resolution. The ideal candidate will have existing customer service experience with an excellent track record of performance and attendance.
Job ID
2020-4401
Job Locations US-KY-Crestview Hills
Posted Date 1 month ago(9/25/2020 4:11 PM)
GreenSky is one of the fastest growing Financial Technology companies in America.  We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace.  We have a great team, are growing quickly, and are backed by some of the leading investors in the world.     Our corporate headquarters is located in the financial technology hub of Atlanta, GA.   Looking for great talent to help us continue our rapid growth!   Position: Customer Service Front Line Manager
Job ID
2020-4400
Job Locations US-GA-Atlanta
Posted Date 1 month ago(9/23/2020 6:55 PM)
Overview: The Investigator Level I will be a fraud Subject Matter Expert (SME) with the following attributes: Customer Focus - Ability to take ownership of each customer while prioritizing customer needs - Resolve conflicts and manage customer expectations - Determine customer needs and provide appropriate solutions through relationship building Communication Skills - Effective verbal and written communication with both external and internal customers - Document customer account activities thoroughly and concisely - Ability to engage in interactive dialogue with customers through active listening - Effective communication with both local and Federal law enforcement agencies and regulators - Ability to present publicly at Industry conferences - Advanced interrogation skills - Ability to mentor and coach less experienced representatives Problem Solving Skills - Preform detailed analysis and research to identify and resolve issues expeditiously - Approach problems logically and with good judgment to ensure the appropriate outcome - Quickly make appropriate decisions on behalf of both the customer and GreenSky - Effectively prioritize work to ensure efficiency - Conduct research as needed Analytical Skills - Ability to exercise independent judgment - Accuracy and attention to detail - Required to abide by all applicable regulatory and department practices and procedures - Knowledgeable of current and emerging fraud trends for both consumer facing and merchant facing portfolios Computer/Software Skills - Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools - Fluency in Windows Operating Systems and Microsoft Office tools - Advanced knowledge of Lexis Nexis Location:    Atlanta, GA/Remote   Travel:   Less than 10%    Shift:  Mon-Fri: 9:00am-6:00pm    Organizational:  This position is a member of the Merchant Fraud Investigation team and reports to the Senior Director of Fraud Operations.
Job ID
2020-4399
Job Locations US-GA-Atlanta
Posted Date 1 month ago(9/23/2020 6:46 PM)
Position Overview:     The Fraud Analyst position requires an individual who is passionate about finding and stopping fraud. Successful applicants need to have a keen ability and drive to identify fraudulent activity and go beyond the basics. The position requires the ability to identify and mitigate fraud activity, monitor and review high risk transactions, review transaction reports for trending analysis and fraud mitigation, interact with external and internal customers to champion fraud policies and procedures, and other duties as required in a high pace environment.   Location:  Atlanta, GA/Remote   Shift:  Tues -Sat or Sun -Thurs:12:00noon – 9:00pm EST
Job ID
2020-4398
Job Locations US-GA-Atlanta
Posted Date 1 month ago(9/23/2020 3:06 PM)
GreenSky is one of the fastest growing Financial Technology companies in America.  We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.   Our corporate headquarters is located in the financial technology hub of Atlanta, GA.   Looking for great talent to help us continue our rapid growth!   Position:   Credit Verification Analyst   Organization:  This position is member of the Credit Operations Department and reports to the Director of Credit Operations.   Shifts:  Shifts vary, and cover hours from 8:00 AM – 12:00 AM, 5 shifts per week, any day of the week.  Shifts are primarily 9 hours with a 1 hour paid lunch. Most agents are required to work at least 1 weekend day per week.  The call center is open 363 days/year (closed Thanksgiving and Christmas).   Location:  Atlanta, GA   Travel:  None
Job ID
2020-4397
Job Locations US-KY-Crestview Hills
Posted Date 1 month ago(9/23/2020 3:07 PM)
GreenSky is one of the fastest growing Financial Technology companies in America.  We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.   Our corporate headquarters is located in the financial technology hub of Atlanta, GA.   Looking for great talent to help us continue our rapid growth!   Position:   Credit Verification Analyst   Organization:  This position is member of the Credit Operations Department and reports to the Director of Credit Operations.   Shifts:  Shifts vary, and cover hours from 8:00 AM – 12:00 AM, 5 shifts per week, any day of the week.  Shifts are primarily 9 hours with a 1 hour paid lunch. Most agents are required to work at least 1 weekend day per week.  The call center is open 363 days/year (closed Thanksgiving and Christmas).   Location:  Crestview Hills, KY   Travel:  None
Job ID
2020-4396
Job Locations US-GA-Atlanta
Posted Date 6 days ago(10/21/2020 12:14 PM)
Position: Merchant Risk Analyst Location: Atlanta, Georgia Organizational: This position is a member of the Merchant Management team and will report to the Director, Merchant Risk.
Job ID
2020-4395
Job Locations US-GA-Atlanta
Posted Date 1 month ago(9/21/2020 4:50 PM)
Greensky seeks to recruit a Contact Center Technology Manager who will report to the VP of Contact Center Technology. He or she will hold responsibility for all operational aspects of running our telephony and contact center technology platforms as well as being the main point of contact for the Operations team regarding work intake, new features and ongoing operational improvement as it relates to IVR and call routing. This includes enterprise-wide contact center technology, telephony and network engineering & infrastructure, 3rd party relationships with key suppliers. The Telecom Operations Manager will ensure that all aspects of GreenSky’s omni channel contact center technology and enterprise telephony activities are planned and executed with modern architecture and operating methodologies that enable high availability, stability, security, speed and scalability. The ideal candidate must have a proven track record of leading teams and managing business critical, customer facing telephony platforms to support Business operations and strategy, delivering measurable results, improving operational stability and performance of telephony systems and creating a high-performing team and culture. The candidate will also have hands-on configuration and deployment experience with Contact Center telephony solutions, allowing him/her to provide guidance to GreenSky’s engineers around implementation best practices.
Job ID
2020-4393
Job Locations US-KY-Crestview Hills
Posted Date 1 month ago(9/22/2020 4:55 PM)
GreenSky is one of the fastest growing Financial Technology companies in America.  We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace.  We have a great team, are growing quickly, and are backed by some of the leading investors in the world.     Our corporate headquarters is located in the financial technology hub of Atlanta, GA.   Looking for great talent to help us continue our rapid growth!   Position:  Customer Service Representative.  This position will include virtual training, initially this position will be work-from home until further notice due to Covid 19. Candidates must have high speed internet and reliable Wi-Fi, and high technical aptitude –   Location:  Crestview Hill, KY    Organization: This position is a member of the Customer Service Operations team and reports to the Front Line Manager, Customer Service.   Shifts are available from 11am to 11pm. You will be required to work Saturday or Sunday of each week, and Monday of each week.  You will receive one other day off during the week. Shifts are primarily 9 hours in length with a 1 hour unpaid lunch. The call center is open 363 days/year, we are closed on Thanksgiving and Christmas.
Job ID
2020-4392
Job Locations US-GA-Atlanta
Posted Date 1 month ago(9/22/2020 4:56 PM)
Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.   Our corporate headquarters is located in the financial technology hub of Atlanta, GA. Looking for great talent to help us continue our rapid growth! Position: Customer Service Representative. This position will include virtual training, initially this position will be work-from home until further notice due to Covid 19. Candidates must have high speed internet and reliable Wi-Fi, and high technical aptitude. Must have a quiet place to work in your home. Duties & Responsibilities: • Professionally handle incoming calls, voice mails and emails to ensure that customer, merchant and sponsor issues are resolved both promptly and accurately with the highest possible degree of respect and urgency. • Thoroughly and efficiently gather customer information, assess and fulfill customer needs, education the customer where applicable to prevent the need for future contacts and document the interaction through contact tracking. • When necessary, appropriately escalate caller issues to the proper team or front line manager. • Perform administrative duties on occasion. Shifts are available from 11am to 11pm. You will be required to work Saturday or Sunday of each week, and Monday of each week.  You will receive one other day off during the week. Shifts are primarily 9 hours in length with a 1 hour unpaid lunch. The call center is open 363 days/year, we are closed on Thanksgiving and Christmas. Location: Atlanta, Georgia.   Organizational: This position is a member of the Customer Service Operations team and reports to the Front Line Manager, Customer Service. Required Skills & Qualifications: • 1+ years of experience in a customer service environment or customer service facing role. • Proficient in the basic use of PCs including Microsoft Window, Internet Explorer and Microsoft Word. Must be comfortable using multi monitors and toggling between different applications. • Demonstrate a passion for excellence with respect to treating and caring for customers • Strong decision making and analytical abilities • Ability to troubleshoot customer issues over the telephone • Strong detail orientation and communication/listening skills
Job ID
2020-4391
Job Locations US-KY-Crestview Hills
Posted Date 1 month ago(9/18/2020 1:22 PM)
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. These positions are located in our Crestview Hills, Kentucky office.  Looking for great talent to help us continue our rapid growth! Position: Collections Specialist. This position will include virtual training, initially this position will be work-from home until further notice due to Covid 19. Candidates must have high speed internet and reliable Wi-Fi, and high technical aptitude. Must have a quiet place to work in your home. Overview: The Collections Specialist will focus on maintaining customer relationships while maximizing liquidations and cures through a consultative   Shifts: Canidates should express an interest in one of the following shifts:   Shifts available are 10a-7p Monday through Friday, and 8a-5p Tuesday through Saturday.    
Job ID
2020-4390
Job Locations US-GA-Alpharetta
Posted Date 1 month ago(9/25/2020 10:50 AM)
Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.   Looking for great talent to help us continue our rapid growth!   Position:   Senior Security Intelligence Analyst   Location: Atlanta, Georgia Organizational: This position is a full-time member of the Information Security team.
Job ID
2020-4388
Job Locations US-GA-Atlanta
Posted Date 4 weeks ago(9/30/2020 12:31 PM)
GreenSky is one of the fastest growing Financial Technology companies in America.  We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace.  We have a great team, are growing quickly, and are backed by some of the leading investors in the world.     Our corporate headquarters is located in the financial technology hub of Atlanta, GA.   Looking for great talent to help us continue our rapid growth!   The ideal candidate will have at least 8-10 years of work experience and strong quantitative, analytical, and statistical skills.
Job ID
2020-4386
Job Locations US-GA-Atlanta
Posted Date 1 month ago(9/14/2020 6:03 PM)
Job Duties: As a key leader of the GreenSky product development ecosystem, the VP - Product Management maintains portfolio ownership and responsibility for defining product strategy for Finance and the capital markets in which GreenSky participates. This includes defining all typical strategic factors including insights on the current business, the market, and competitors. This individual will work with the Finance and Capital Markets team to define the current state processes and capabilities, establish the desired future state and performing gap analysis between the two. Following this approach, this individual will be responsible for defining the product roadmap required in terms of any development, feature functionality, and user experience of both new products, releases of existing products, and any 3rd party products/partnerships/integrations required to deliver the desired future state. In order to do this, this person will serve as the leader of a typical ecosystem of product delivery resources across multiple functions as well as collaborating with vertical industry Senior Management, Subject Matter Experts, merchants and consumers in translating market needs into product innovation and execution.   The VP - Product Management will also play a key role in helping define product strategy for the overall organization. Working with the Product Management leadership this individual will help the product organization establish KPIs across all product teams, implement measurement and drive the analytics and interpretation of data into actionable results. The VP - Product Management will help lead the product delivery process which will include overseeing regular execution forums in partnership with IT leadership to ensure on-time delivery and to coordinate operational and business readiness activities in support of release planning events. Additionally, this person will lead ongoing meetings to report on results and align key stakeholders to the future roadmap for the product lines.
Job ID
2020-4384
Job Locations US | US-NV-Las Vegas | US-AZ-Phoenix | US
Posted Date 2 months ago(9/4/2020 11:12 AM)
Imagine you’re a home improvement contractor in a potential customer’s living room. You just pitched them a $25,000 home-improvement job. They really want to do it, but $25,000 is a lot of money. You explain that you can offer them affordable financing. You take their driver license, scan the bar code using an app, and 60 seconds later they are approved for the entire amount. They sign the contract. It’s a win-win. That is the power of GreenSky. We give merchants the power to close more deals. Faster. We keep businesses moving with a paperless process, fast approvals, and same-day financing.   “A million dollars isn’t cool. You know what’s cool? A billion dollars.”– Sean Parker in The Social Network   We are looking for a world-class seller to join our Inside Sales team. Our team is responsible for new merchant acquisition, which means your job is to cold call and sell the benefits of the GreenSky platform to the top home improvement contracts in the US. You will be considered wildly successful if you can not only enroll new, high-value merchants, but also make sure they are generating loan volume.   What’s in it for you? - Uncapped commission - Benefits* - GreenSky Cares volunteer program - Career Pathing - PTO - Floating Holidays - Sales Education - Travel to tradeshows, networking events, and others as needed   Location:  This position will be reomote with the preferred candidated located in Pacific Standard Time Zone
Job ID
2020-4381