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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Collections Specialist
Overview: The Collections Specialist will focus on maintaining customer relationships while maximizing liquidations and cures through a consultative approach. We are hardworking, flexible professionals looking for long-term success and stability.
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The Vice President of Financial Planning and Analysis (FP&A) will development and monitor (i) business line financial forecasts, (ii) business line profitability analysis, key operating metric tracking, analysis, interpretation and reporting, (iii) loan product profitability analysis and dashboard reports, (iv) competitor analysis, and (v) provide decision support in connection with proposed pricing modifications, mergers, acquisitions, and/or strategic alliances. The VP FP&A will develop and provide key metrics and insight to executive leadership that allow for informed decision-making on strategic planning and decision making regarding the creation of the management priorities.
The VP FP&A will report to the SVP of Business Planning and Corporate Intelligence with a dotted line to the President of Sales for GreenSky and is expected to collaborate closely with the Sales and Corporate Development leadership team in providing vital Business Planning and Corporate Intelligence insights.
Key competencies required for the position:
- Deep Financial Planning & Analysis Capabilities: significant FP&A experience, including the ability to develop and maintain a comprehensive financial projection model.
- Advanced Financial Modeling Capabilities: Advanced financial modeling skills, including extensive use of macros, pivot tables, SQL, and other contemporary modeling techniques.
- Financial Services Industry/Consumer Loan Products Familiarity: Prior Financial Services Industry experience; Consumer Loan Products understanding/experience preferred.
- Problem Solving & Analytical Orientation: Excellent problem-solving and analytical skills that are used to track, analyze, interpret and report key historical and projected operating metrics, trends, and financial results. Able to take “deep dive” into the details of the business while staying focused on the big picture. Takes a systematic, structured view of situations, deconstructing them into their fundamental elements. Insists on proof in data, peeling back layers to understand root causes, and uses data to anticipate/project emerging issues, drive innovation and support business decision-making.
- Results Oriented: Results oriented, including the capacity to both think strategically and execute tactically, embodying a blend of technical, creative, business and communications skills.
- Effective Communication and Decision Making: Highly articulate and able to convey important messages in a clear and compelling manner. Makes timely decisions when a quick response is required, and a number of possible alternatives are available. Outstanding written and verbal communication skills.
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GreenSky Patient Solutions is looking for a Customer Service and Support Front-Line Manager to join the fastest growing line of business currently within GreenSky. The right person balances GSPS’ customer support strategy, with performance management, employee engagement and surpassing departmental expectations. This person should be a dynamic, goal-oriented leader who challenges and inspires other leaders within their organization to excel as well as working to develop our next line of leaders. A customer-first mindset is critical for this role.
In this role, the FLM plays a key mentorship role to service and support personnel by assisting in the execution of their daily duties upon request, ensuring constant sharpening of their skills. The right person will align the team’s values while inspiring confidence and generating excitement, enthusiasm and commitment to GreenSky’s goals.
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GreenSky (NASDAQ: GSKY) is a leading technology company with a proprietary technology platform that facilitates merchant sales, while improving the economics associated with a consumer making a purchase and a bank extending financing for that purchase. GSKY was founded in 2006 and went through an IPO in May 2018.
This role will support both tax accounting and compliance and to some extent, the equity compensation function. Our team ensures the Company is compliant with taxing authorities and corporate governance standards, and administers sophisticated tax planning and equity compensation plans under our unique corporate structure. Detail-oriented tax calculations and communications will be key components of this role, with opportunity to expand beyond these areas. Teamwork and cross-functional collaboration is a must.
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The Management Controls Specialist is responsible for the continuous monitoring of the internal control processes to ensure compliance with operational and regulatory requirements. Preparation of workpapers and reports documenting the results of assigned activities and tracking of areas where management action is required. This position works closely with operations, information technology and other business units so that the individual develops quality assurance processes that sufficiently identify and mitigate operational risk. This person at times will assist with the execution of Operational and Compliance Audits lead by the department’s Risk and Control group. This position will report to Management Controls Program Manager.
Position: Management Controls Program Specialist
Organizational: This position is a member of the Business Risk Office - Management Control Program, and reports to the Manager Control Program Manager.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Patient Solutions Service and Specialty Representative
GreenSky is seeking representatives to provide high quality customer service to support multiple business lines, including Patient Solutions, Specialty Retail, and other needs determined by the business. This role is part of the overall Customer Servicing team and will be focused on delivering excellent customer care to resolve a request or issue from inbound calls or making outbound calls on a daily basis. Most of the tasks can be completed immediately during the phone conversation, and others will be completed by submitting a case to another department. One of the distinguishing features of GreenSky has been our excellent service and attention to detail; and our Customer Operations Team will be critical to continuing that legacy and delighting all of our customers.
We are looking for an individual who demonstrates a high level of compassion regarding GreenSky Patients Solutions Providers, Merchants, accountholders and coworkers. This person has a passion for excellence with respect to treating and caring for customers with a strong service orientation, an ability to be consultative and to deliver above satisfactory issue resolution. The ideal candidate will have existing customer service experience with an excellent track record of performance and attendance.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Front Line Manager – Collections
Overview: Responsible for ensuring Greensky’s Collection’s department has well trained, engaged and wholey accountable personnel who execute best-in-class loss mitigation activities on behalf of our Business Partners and Customers. The Frontline Manager is accountable for selecting individuals that align with Greensky’s fast-paced and Customer centric culture; deliver continuous learning opportunities for employee growth; and, serve as the day-to-day support system for enabling team members to effectively deliver on their responsibilities. Teams will generally be between 5-15 direct reports.
Location: Atlanta, Georgia
Travel: Less than 10%
Organization: This position is a member of the Collections Department and reports to the Director of Collections.
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The Senior Manager Call Center Operations will lead the shared services WFM (Workforce Management) organization working cross-functionally with internal partners at multiple levels to provide support and analytics to the GreenSky call center environment. Manages call routing for Contact Center sites in Atlanta, GA and Crestview Hills, KY to ensure an efficient workload and workforce balance while supporting the organization’s vision, mission and customer access strategies. Serves as a liaison and contact for supporting internal and external vendor relationships. Manages professional employees and/or supervisors, and may manage business support/technical staff. Accountable for timely and accurate company-level reporting and compliance activities. Develop and maintain forms and dashboards to support operational execution.
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Position: Information Technology - Governance, Risk and Compliance Manager
The IT Governance, Risk and Compliance (GRC) Manager is responsible for managing and directing the day to day activities across the entire scope of GreenSky’s Security Governance, Risk and Compliance programs.
This is a hands-on management position that encompasses managing staff, leading projects and participating in the assessment of security, risks, and control effectiveness for applications, infrastructure, and technology projects. The GRC Manager will manage the activities to identify, classify, and document control issues in the GreenSky computing environment by documenting assessment results, recommending corrective action, tracking remediation, evaluating policy and control standard exceptions, and regularly report to IT management.
The position will ensure proper maintenance of the Information Security portion of GreenSky’s Vendor Management program; assist in various key support roles for IT and privacy related special projects and ongoing compliance as assigned and serve as key point of contact for providing assistance to internal auditors in executing audits of GreenSky’s computing environments.
Location: Atlanta, GA or Alpharetta, GA
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Front Line Manager – Collections
Overview:
Responsible for ensuring Greensky’s Collection’s department has well trained, engaged and wholey accountable personnel who execute best-in-class loss mitigation activities on behalf of our Business Partners and Customers. The Frontline Manager is accountable for selecting individuals that align with Greensky’s fast-paced and Customer centric culture; deliver continuous learning opportunities for employee growth; and, serve as the day-to-day support system for enabling team members to effectively deliver on their responsibilities. Teams will generally be between 5-15 direct reports.
Location: Crestview Hills, KY
Travel: Less than 10%
Organization: This position is a member of the Collections Department and reports to the Director of Collections.
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Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 Billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.
Looking for great talent to help us continue our rapid growth!
Position: Front Line Manager – Fraud Protection
Overview: The Front Line Manager of Fraud Protection will report to the Senior Manager, Fraud Prevention and will be responsible for managing 15-20 Fraud Analysts. The FLM will interact with external and internal regarding fraud related issues.
Shift: Sunday - Thursday, 2:00pm - 11:00pm
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Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.
Looking for great talent to help us continue our rapid growth!
Position: Customer Solutions Front Line Manager – Atlanta, Georgia
Role Summary:
As a Front Line Manager at GreenSky, you will lead a team of Customer Solutions Advocates who are an integral part of GreenSky’s operations team. Creating excitement and maintaining high levels of morale through change are essential for leaders within GreenSky. Front Line Managers develop and motivate an internal team of associates and strive to exceed GreenSky’s standards of customer service. Additionally, the Front Line Manager in this role must be able to effectively communicate with Senior Leadership in Sales and Operations.
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The DevOps Engineer will work as part of a small DevOps team to build and run a fully automated software deployment and application provisioning capability.
Key Accountabilities:
- Deployment automation
- Configuration management
- Technical leadership
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The Director of Pricing role in the pricing group will be responsible for turning data into actionable insights to make pricing decisions and leading appropriate change in strategy and operations, including but not limited to competitive comparisons, product performance evaluations, process design and improvement, and collaborative project management. The role will require an individual with experience navigating ambiguity and an interest in working with senior leaders on shaping pricing strategy.
The pricing organization owns overall pricing architecture and pricing recommendations across existing and new businesses; manages the implementation process for pricing changes, including receiving approval from governance committees; and monitoring and reviewing of performance of past price actions.
The Director of Pricing role will report to the SVP of Pricing.
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As a key member of the GreenSky product development team, the Director of Product Management will lead product development, feature functionality, and user experience of both new products and technologies and iterate on existing products, geared toward creating an efficient and pleasant user experience that results in customers proactively choosing self-service or low cost options to serve.
As a Director of Product Management, you will act as the product manager for a respective vertical and collaborate with stakeholders to define, plan, and design the appropriate end-to-end cross channel experiences and solutions from a customer point of view.
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Position: Senior Information Technology - Governance, Risk and Compliance (GRC) Specialist
The Senior IT Governance, Risk and Compliance (GRC) Specialist is responsible for day to day activities across the entire scope of GreenSky’s Security Governance, Risk and Compliance programs.
The job encompasses leading and participating in the assessment of security, risks, and control effectiveness for applications, infrastructure, and technology projects. The Specialist will identify, classify, and document control issues in the GreenSky computing environment by documenting assessment results, recommending corrective action, tracking remediation, evaluating policy and control standard exceptions, and regularly report to IT management.
Assists internal and external auditors in executing audits of GreenSky’s computing environments. The Specialist will also maintain the Information Security portion of GreenSky’s Vendor Management program.
Location: Atlanta, Georgia or Alpharetta, GA
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Position: Senior Manager, Credit Risk Strategy and Analytics
Overview: The Senior Manager of Credit Risk leads analytics and design of Credit strategy for GreenSky Patient Solutions and Specialty Retail portfolios. This person manages a team of Analysts responsible for design, development, implementation, and validation of credit underwriting and lifecycle management activities in order to manage the risk of consumer receivables. They will also drive analysis on business projects and decisions.
Location: Atlanta, GA
Organizational: This position is a member of the Risk Management and Credit Strategy team reporting to the VP Risk Management and Credit Strategy.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Shifts are 12-9 pm, 1-10 pm, 2-11 pm, or 3 pm – 12 am and you will work Monday through Friday and one Saturday or Sunday. Shifts are primarily 9 hours with a 1 hour unpaid lunch. Most agents are required to work at least 1 weekend day per week. The call center is open 363 days/year, we are closed on Thanksgiving and Christmas.
Location: Atlanta, Georgia. Little, if any travel required.
Organizational: This position is a member of the Customer Service Operations team and reports to the Front Line Manager, Customer Service.
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Position: Manager of Analytics
Overview: The ideal candidate will have 5 years or more of work experience and strong quantitative skills in a Finance-related field.
Location: Atlanta, GA
Organizational: This position is a member of the Risk Management and Credit Strategy team reporting to the Director of Risk Management and Credit Strategy.
Travel: Minimal travel required (5% - 10%)
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Credit Processor
Organization: This position is member of the Credit Department and reports to the Manager of Credit Operations.
Shifts: Shifts vary. Candidates will have set schedules, most shifts are 1 pm to 10 pm or 3 pm-12 am. Shifts 9 hours with a 1 hour unpaid lunch. Credit Processors are required to work at least 1 weekend day per week. The Credit Operation Dept. is open 363 days/year (closed Thanksgiving and Christmas).
Location: Atlanta, GA