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Technology is enabling financial technology upstarts to challenge traditional banks in consumer finance with speed, simplicity and consumer friendly products. If you’d like to play a key part in the future of a highly successful company poised for years of greatness, come join the GreenSky team.
Since 2006, our company’s people, process and technology solutions have played a critical role in transforming business and consumer credit, enabling more affordable access to financing. We have built relationships with retailers and merchants in all 50 states by providing their customers loans through our bank partnerships. We are one of the fastest growing fin-tech startups in North America, more than doubling in size over the past year.
Our corporate headquarters is located in Atlanta, Georgia with a second operational facility in Crestview Hills, Kentucky.
Position: Fraud Investigator
Role Summary:
The Investigator Level I will be a fraud Subject Matter Expert (SME) with the following attributes.
Customer Focus
- Ability to take ownership of each customer while prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Ability to engage in interactive dialogue with customers through active listening
- Effective communication with both local and Federal law enforcement agencies and regulators
- Ability to present publicly at Industry conferences
- Advanced interrogation skills
- Ability to mentor and coach less experienced representatives
Problem Solving Skills
- Perform detailed analysis and research to identify and resolve issues expeditiously
- Approach problems logically and with good judgment to ensure the appropriate outcome
- Quickly make appropriate decisions on behalf of both the customer and GreenSky
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
- Knowledgeable of current and emerging fraud trends for both consumer facing and merchant facing portfolios.
Computer/Software Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
- Advanced knowledge of Lexis Nexis
Location: Atlanta, Georgia
Travel: Less than 10%
Organizational: This position is a member of the Fraud Investigation team and reports to the Fraud Investigation Manager.
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Collections Management information systems (MIS) is about the study of people, technology, organizations, and the mutual relationships between them. Collections MIS data analysts improve the flow of information within an organization through technology. They apply strong analytical skills, intuitive thinking, and digital expertise to carefully examine how people in an organization use data and technological tools. After performing their research, Collections MIS Data analysts will assist with creating strategies for information to be shared in a more effective way. On a given day, they may recommend a simple change to an existing process or implement an entire hardware and software upgrade for a department. Collections MIS data analysts typically work full-time in an office environment.
Benefits: Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:
• Excellent medical, dental and vision coverage for you and your family that’s effective 1st day of hire, along with other benefit plans including 401(k) match
• Personal days effective 1st day of hire
• Career & Personal Development Program – multi-platform
• We are a merit-based company - many opportunities to learn, excel and grow your career
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Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.
Looking for great talent to help us continue our rapid growth!
Position: Bilingual (Spanish) Customer Service Front Line Manager – Crestview Hills, Kentucky
Role Summary:
As a Front Line Manager at GreenSky, you will lead a team of Customer Service Representatives who are an integral part of GreenSky’s operations team. Creating excitement and maintaining high levels of morale through change are essential for leaders within GreenSky. Front Line Managers develop and motivate an internal team of associates and strive to exceed GreenSky’s standards of customer service. This particular Front Line Manager is responsible for the Patient Solutions & Specialty (PSS) team. In addition to supporting Greensky customers, the PSS team directly supports Greensky Patient Solutions Providers and Specialty Retail Merchants. Additionally, the Front Line Manager in this role must be able to effectively communicate with Senior Leadership in Sales and Operations.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Front Line Manager – Collections
Overview:
Responsible for ensuring Greensky’s Collection’s department has well trained, engaged and wholey accountable personnel who execute best-in-class loss mitigation activities on behalf of our Business Partners and Customers. The Frontline Manager is accountable for selecting individuals that align with Greensky’s fast-paced and Customer centric culture; deliver continuous learning opportunities for employee growth; and, serve as the day-to-day support system for enabling team members to effectively deliver on their responsibilities. Teams will generally be between 5-15 direct reports.
Location: Crestview Hills, KY
Travel: Less than 10%
Organization: This position is a member of the Collections Department and reports to the Director of Collections.
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The Consumer Credit and Merchant Risk team designs, develops, implements, validates and monitors receivables performance through data-driven, profit-based policies and strategies across all of GreenSky’s verticals and products. The team is structured under two core functions:
• Consumer Credit Risk Management: decision criteria for underwriting and credit lifecycle management of consumer installment loans
• Merchant Risk Management: merchant risk underwriting, monitoring and lifecycle risk management
Organizational: Consumer Credit Risk and Merchant Management
Location: Atlanta, Georgia
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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where Analysts can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics. We are a data driven company, so there will be no shortage of interesting questions to answer!
Organizational: This position is a member of the Credit Strategy team
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GreenSky is seeking a Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based in the Northeast with 50-75% travel required, some overnight travel will be required
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GreenSky is seeking an Outside Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based within Texas region with 50-75% travel required, some overnight travel will be required
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GreenSky is seeking an Outside Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based within Texas region with 50-75% travel required, some overnight travel will be required
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GreenSky is seeking a Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based within Mid-Atlantic region with 50-75% travel required, some overnight travel will be required
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GreenSky is seeking a Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based within Mid-Atlantic region with 50-75% travel required, some overnight travel will be required
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GreenSky is seeking an Outside Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based within Pacific NW region with 50-75% travel required, some overnight travel will be required
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GreenSky is seeking a Sales Director to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
We are looking for an individual who has high energy, a will to win and a tenacious work ethic to succeed. This individual will be responsible for nurturing and growing the business following the sale. It's a pure acquisition role and can be unlimited with the right amount of focus, hard work and determination. The ideal candidate will have existing experience, success and high-level contacts with key industry verticals. This is an individual contributor role.
Location: Open to location based within Pacific NW region with 50-75% travel required, some overnight travel will be required
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GreenSky is a fast-paced, innovative, and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity, and a passion to influence and grow junior analysts. We have different hands-on roles where Data Scientists can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics. We are a data driven company so there will be no shortage of interesting questions to answer!
Location: Atlanta, GA
Organizational: This position is a member of the Credit Strategy team
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The Consumer Credit and Merchant Risk team designs, develops, implements, validates and monitors receivables performance through data-driven, profit-based policies and strategies across all of GreenSky’s verticals and products. The team is structured under two core functions:
- Consumer Credit Risk Management: decision criteria for underwriting and credit lifecycle management of consumer installment loans
- Merchant Risk Management: merchant risk underwriting, monitoring and lifecycle risk management
Organizational: Consumer Credit Risk and Merchant Management
Location: Atlanta, Georgia
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: QA Team Lead
Role Summary: The QA Team Lead position is responsible for providing guidance and support to the level I and II Quality Coaches, responsible for training new Quality Coaches and providing reporting to the Operations Teams. The QA Team lead will also be responsible for providing Nexidia administrative support, including but not limited to, adding/removing users, resetting user passwords, building queries, building reports, and investigating issues with the Nexidia system and creating tickets for Nexidia.
Location: Crestview Hills, Kentucky
Travel: None.
Organizational: This position is a member of the QA team and will report to the Manager of Quality Assurance in the Operations department.
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The Senior Marketing Content Manager develops, implements and leads the promotion of content marketing initiatives across multiple platforms to drive inbound lead generation, grow brand awareness, and increase customer engagement and loyalty. We are looking for a candidate with excellent written communication skills and an innovative approach to content creation across a variety of channels to increase our digital footprint. You will be responsible for researching, creating, writing, managing, and executing a compelling and engaging content strategy that grows the business and our brand.
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Position: Trainer, Learning & Development
Organizational:This position is a member of the Operations organization and reports to the Learning & Development Manager.
Benefits: Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:
• Excellent medical, dental and vision coverage for you and your family that’s effective 1st day of hire, along with other benefit plans including 401(k) match
• Personal days effective 1st day of hire
• Career & Personal Development Program – multi-platform
• We are a merit-based company - many opportunities to learn, excel and grow your career
Overview:
This position is responsible for the design, development and facilitation of training programs tailored to the needs of specific businesses areas and associated systems and processes. The person in this role will establish performance objectives, learning outcomes and assessment tools utilizing instructional theories and design principles assigned to adult learning methodologies and modalities.
Essential Duties & Responsibilities:
- Develops and/or maintains blended, classroom based instruction and resources.
- Delivers custom designed or off-the-shelf classroom and blended learning training programs.
- Overall responsibilities of this position are comprised of two primary areas including: learning and resource development, classroom or blended delivery.
- Develops advanced level knowledge in all organizational processes, applications, customers and business units.
- Works closely with L&D Manager, project managers, business analysts, business unit executives and subject matter experts to understand learning needs and performance gaps by utilizing organizational and/or department needs assessment tools and processes.
- Designs small to mid-scale learning programs, defining learning/performance objectives, success criteria, high-level content outlines, and associated materials.
- Works on one or more learning development projects simultaneously, using predefined standards and tools for eLearning content. Ensures high quality design, regular reviews with internal clients (i.e., from proof of concept through delivery), consultants, and subject matter experts.
- Delivers learning sessions at an exceptional level using established delivery standards. Sessions may take the form of classroom delivery, blended learning delivery and support, one-on-one coaching, performance improvement analysis, group practice sessions, and pilot workshops.
- Creates assessments for reinforcement, including situational and scenario-based questions. Provides post-training follow up and learner desk-side support as needed to support learning transfer.
- Maintains and updates existing resources and course materials, working with appropriate subject matter experts or other team members to procure new or updated information.
- Provides regular updates to L&D management of the status of all design and development activities, completion of milestones and potential conflicts.
- Perform other functions as necessary or as assigned.
Location: Atlanta, GA
Travel: Some travel between the Atlanta, GA and Crestview Hills, KY offices
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The ideal candidate will be a software developer with between 3-5 years of experience working with credit and fraud decisioning systems and rule engines.