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GreenSky is seeking a Vice President of Client Growth to help grow our sponsor level partners programs and help continue to improve our client’s usage of the GreenSky platform. GreenSky enables businesses like home improvement contractors offer financing. Once GreenSky’s acquisition team signs up a business to offer financing, a Client Growth manager is assigned to onboard, train, and enable that business to grow using consumer financing.
This role specifically will be responsible for that Client Growth organization, responsible for all growth and acceleration once a business has signed up for GreenSky. This individual will design how these new businesses are engaged, and how they are supported in the long run. The #1 metric for this role will be accelerating the usage of GreenSky products by our existing merchants. As this is ongoing business as opposed to large individual deals, the daily activities are most similar to Channel Sales and Enablement, so prior Channel Sales leadership and organizational design is a plus.
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GreenSky is seeking representatives to provide high quality customer service to support our Home Improvement Merchants and other needs determined by the business. This role is part of the overall Customer Servicing team and will be focused on delivering excellent customer care to resolve a request or issue from inbound calls on a daily basis. Most of the tasks can be completed immediately during the phone conversation, and others will be completed by submitting a case to another department. One of the distinguishing features of GreenSky has been our excellent service and attention to detail; and our Customer Operations Team will be critical to continuing that legacy and delighting all of our customers.
We are looking for an individual who demonstrates a high level of compassion regarding GreenSky Merchants, accountholders and coworkers. This person has a passion for excellence with respect to treating and caring for customers with a strong service orientation, an ability to be consultative and to deliver above satisfactory issue resolution. The ideal candidate will have existing customer service experience with an excellent track record of performance and attendance.
Organization: This position is part of the Customer Service Team and reports to a Front Line Manager, Customer Service.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Back Office: Request Fulfillment Team Lead
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We are looking for a bright, adaptable and driven Marketing Operations Manager to join our fast-paced Demand Generation Marketing team. This role will be responsible for all things Marketo, including building out dynamic email campaigns and diving into customer data to help direct the best way to market to our customers.
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The Product Owner will work closely with Product Management and Business Sponsors to collect business requirements and be responsible for overall delivery of product features within two-week sprint releases. You will be responsible for certain key functional areas within GreenSky’s product space and will be the go-to person for these areas including defining epics/features and creating the supporting user stories. As a Product Owner, you will understand business needs and priorities at a tactical and a strategic level, providing communication and coordination between the relevant business partners and the agile development team. In addition, you will be responsible for working with internal groups such as Operations, Sales and Finance to ensure deliverable readiness across the GreenSky business. Your role is essential to ensuring that the product value proposition and desired business capabilities are reflected in the features developed to ensure the success of the business endeavor. The Product Owner is the primary product specialist for the development team.
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GreenSky, one of the fastest growing financial technology companies in the US, is seeking an intelligent organized and hard-working Administrative Assistant to support the Chief Risk Officer and other GreenSky Executives as we continue to build our business. In this role, you will provide support that will ensure efficient and effective administrative operations. This is a great opportunity for someone that wants to learn how to build a multi-billion dollar business firsthand and either advance their careers as an executive assistant or use the role as gaining management training experience for other career opportunities at GreenSky and beyond
This position will report directly to the Chief Risk Officer and is based in our Atlanta office.
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Title: Salesforce Administrator
Location: Atlanta, GA 30342
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Customer Service Representative
Location: Crestview Hills, KY. Little, if any travel required.
Organization: This position is a member of the Customer Service Operations team and reports to the Front Line Manager, Customer Service.
Shifts: Shifts are 12-9 pm, 1-10 pm, 2-11 pm, or 3 pm – 12 am and you will work Monday through Friday and one Saturday or Sunday. Shifts are primarily 9 hours with a 1 hour unpaid lunch. Most agents are required to work at least 1 weekend day per week. The call center is open 363 days/year, we are closed on Thanksgiving and Christmas.
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Position: Cloud Security Engineer
Overview:
GreenSky is looking for a Cloud Security Engineer to join our Corporate Security Organization. This person should be someone with a strong engineering experience. The Security Engineer secures enterprise information by determining security requirements; planning, implementing, and testing security systems, tools and applications; preparing security standards and mentoring junior team members. This position will work cross functionally with other teams and help grow this capability within our SOC. This candidate will focus on securing our cloud environment and administrating Identity Access Management (IAM). The Engineer acts as an escalation point for troubleshooting security tools and for ticket escalation.
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Headquartered in Atlanta, GreenSky is among the top 3 most valuable U.S. financial technology companies established since 2000, and our $1.0 Billion Initial Public Offering marked the largest U.S. Technology IPO of 2018. Our mission is simple. We power commerce. Our highly scalable, proprietary technology platform enables over 12,000 merchants to offer frictionless promotional payment options to consumers at the point-of-sale, driving increased sales volume and accelerated cash flow. Our bank partners leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since our inception, over 1.7 million consumers have financed over $12 billion of commerce using our paperless, real time “apply and buy” technology. For more information, please visit https://www.greensky.com.
Looking for great talent to help us continue our rapid growth!
Position: Chargeback Analyst
Overview: Review credit card dispute cases to determine financial liability under MasterCard regulations. May interact with external and internal customers on a basic level to explain chargeback policies and procedures.
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This position will primarily handle the personal affairs of the GreenSky CEO and Family. We are looking for a driven individual who is organized, detail oriented and has experience in a support role to come knock it out of the park!
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Real Time Analyst (Atlanta or Crestview Hills)
Overview: The RT Analyst partners with the management team to meet and exceed service levels and response time objectives. The RT Analyst will be responsible for supporting the Atlanta and NOKY Customer Service Call Centers, work in conjunction with the company’s partnered WFM & Operations management team, which will develop accurate call volume and workload forecasts, manage real time adherence, and deliver necessary reporting to senior leadership for visibility on areas of successes and challenges.
The incumbent will monitor and evaluate call center performance relative to agreed upon metrics and business objectives. The incumbent will also analyze issues associated with call center functions, assist in monitoring the call center vendor’s response to these issues and support continuous improvement of customer service.
Organizational: This position is a member of the Operations team and reports to the Front Line Manager, Workforce Management.
Location: Atlanta, GA or Crestview Hills, KY (Less than 5% travel required)
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This role will join a world class tax team and be part of a unique tax structure, where there is partnership and C corp tax accounting and compliance. Experience with tax compliance and tax research will be key components of this role. Teamwork and cross-functional collaboration is a must.
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Position: Infrastructure Project Manager
Location: Atlanta, GA
Organizational: This position is a member of the PMO team.
Overview:
This project management role forms part of a distributed infrastructure team that is responsible for the continued availability and support of an international on-premise and cloud infrastructure. The role will be expected to work in a fast-pace environment with high degrees of ambiguity arising from a period of significant change.
This role will be responsible for actively supporting and/or leading projects or programs including the planning, management, and implementation of the assigned project across the business. Critical projects are aimed at accomplishing broad, long-term strategic objectives such as enhancing revenue, improving quality and/or efficiency, improving the processes, affecting cost savings, advancing technological development, impacting talent management, advancing teammate capabilities, implementing new product initiatives, or other strategic priorities. Roles will not only assist in creating critical project and program management deliverables (e.g. Project Charter, Project Plans, Critical Issues Log, Analysis, etc.), but will also be expected to support the team in achieving priorities, goals and strategies with key stakeholders. Applies various technical disciplines such as process improvement, data analysis, and facilitation. Provides objective advice, expertise and specialist support skills with the aim of creating value and maximizing growth, or improving the business performance of their clients.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Collections Specialist
Overview: The Collections Specialist will focus on maintaining customer relationships while maximizing liquidations and cures through a consultative approach. We are hardworking, flexible professionals looking for long-term success and stability
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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where you can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics.
Organizational: This position is a member of the Credit Strategy team
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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where Analysts can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics.
Location: Atlanta, GA
Organizational: This position is a member of the Credit Strategy team
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Overview: GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where Analysts can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics.
Organizational: This position is a member of the Credit Strategy team
Location: Atlanta, GA
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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where Analysts can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics.
Location: Atlanta, GA or Crestview Hills, KY
Organizational: This position is a member of the Credit Strategy team
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GreenSky, one of the fastest growing financial technology companies in the US, is seeking an intelligent organized and hard-working Executive Assistant to support the CEO as we continue to build our business. In this role, you will provide support that will ensure efficient and effective administrative operations. This is a great opportunity for someone that wants to learn how to build a multi-billion dollar business firsthand and either advance their careers as an executive assistant or use the role as gaining management training experience for other career opportunities at GreenSky and beyond.