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Position: Merchant Risk Analyst
Location: Atlanta, Georgia
Organizational: This position is a member of the Merchant Management team and will report to the Director, Merchant Risk.
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Technology is enabling financial technology upstarts to challenge traditional banks in consumer finance with speed, simplicity and consumer friendly products. If you’d like to play a key part in the future of a highly successful company poised for years of greatness, come join the GreenSky team.
Since 2006, our company’s people, process and technology solutions have played a critical role in transforming business and consumer credit, enabling more affordable access to financing. We have built relationships with retailers and merchants in all 50 states by providing their customers loans through our bank partnerships. We are one of the fastest growing fin-tech startups in North America, more than doubling in size over the past year.
Our corporate headquarters is located in Atlanta, Georgia with a second operational facility in Crestview Hills, Kentucky.
Position: Senior Training Support Specialist
Position Overview: The Senior Training Support Specialist is responsible for designing and facilitating training programs tailored to the needs of specific businesses areas and associated systems and processes. Establishes performance objectives, learning outcomes and assessment tools utilizing established instructional theories and design principles.
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The Command Center (CC) Junior DevOps Engineer will work to design, build and implement automation and enhancements to production monitoring systems.
Key Accountabilities:
- Develop and maintain production monitoring and alerting scripts
- Develop and maintain operational dashboards
- Develop and maintain software deployment automation
- Provide technical leadership to junior staff
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As a GreenSky Software Engineer in Test your mandate is intentionally broad, as a contributor of all thing’s quality. The qualified candidate will have experience in delivering applications and systems that provide their intended service value by being fit for purpose and fit for use.
This is a role of risk mitigation, and the Test Engineer is expected to find and contribute to the riskiest areas of our system software in whatever manner makes the most sense for a given product or release. During testing you will be expected to understand the various scenarios and configurations engaged by our users, thus ensuring our test activities are thorough and focused on those aspects that matter most. We want curious, passionate engineers who don’t just do what they are told but think “outside of the box” and investigate options and do things outside the stated job description. Job responsibilities must get done, but the Test Engineer should have sufficient maturity to prioritize those activities that will have the maximum impact on quality. We want people who are connected to the world around them and the larger computer science community. People who file bugs on open-source projects is one example or those who generalize their work for reuse is another. We want to hire people who are enjoyable to work with, get along well with others, and who will add to our culture here at GreenSky. We want engineers who want to continue to learn and grow. We also want people who we can learn from as well—people with new ideas and experiences that will add to our collective talent pool.
In this role you will be responsible for creation, execution and maintenance of automated test scripts, and increasing test coverage using all available automated systems to drive regression testing across products. You will perform manual and exploratory testing activities, where they bring value. You will be expected to contribute to defining and driving innovative automated testing strategies and toolsets into our overall development processes that support and enhance Quality Assurance within GreenSky.
The position below will be on the Sparkle team. The Sparkle (Credit/Fraud) team is a delivery vertical focused on the product and service needs of the Credit Strategy and Fraud teams. The activities of the Sparkle team involves working with our Credit Decision Engine (a.k.a GDS) to implement and test credit and fraud, policies, rules and strategies.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Customer Solutions Advocate II
Overview:
The ideal candidate will have a minimum 2+ years of experience with consumer complaints. Bankcard complaints experience is strongly preferred. Possessing a practical understanding of compliance rules and regulations is essential. In this role, this individual will be responsible to thoroughly investigate customer concerns and the resolution thereof, including root cause analyses and facilitate and implement appropriate action plans. Candidates must be able to communicate with management, agents, sales personnel, and merchants in a clear, calm, and effective manner to ensure company learning and improvement can be managed through such communication.
Shifts: 11:00am - 8:00pm, Monday - Friday
Location: Crestview Hills, KY
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the expanding Fintech hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Junior Analyst, BA
Location: Atlanta, GA
Overview: GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a passion to lead and grow junior analysts. We have different roles where you can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics. We are a data driven company so there will be no shortage of interesting questions to answer!
Organizational: This position is a part of the Operations ‘Business Transformation Team’ driving the Analytics muscle for Ops
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The Account Manager/Sales Executive is a key member of GreenSky's sales organization and is responsible for the overall productivity and revenue generation of an assigned portfolio of merchant partners. GreenSky is focused on helping our merchant partners to grow their business, and so the success of this role will be measured by the ability to successfully:
- Activate- Ensure new merchant partners are introduced to and actively leverage GreenSky's solutions
- Grow- Drive use of GreenSky's solutions by identifying and solving merchant financing challenges
- Retain - Promote continued use of GreenSky's solutions through best-in-class service and support
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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where Analysts can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics. We are a data driven company, so there will be no shortage of interesting questions to answer!
Organizational: This position is a member of the Credit Strategy team
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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will lead key initiatives to deliver innovation within the credit, database marketing, marketing analytics, fraud and merchant analytic teams. To drive growth and innovation through process, you have a history of driving success with others. You likely have a professional project management certification or are looking to earn one. Your intellectual curiosity allows you to try new tools and methodologies and our culture supports your desire to learn.
Location: Atlanta, GA
Organizational: This position is a member of the Credit Strategy team
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Overview: GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will lead key initiatives to deliver innovation within the credit, database marketing, marketing analytics, fraud and merchant analytic teams. To drive growth and innovation through process, you have a history of driving success with others. You likely have a professional project management certification or are looking to earn one. Your intellectual curiosity allows you to try new tools and methodologies and our culture supports your desire to learn.
Organizational: This position is a member of the Learning and Development team
Learning & Development Instructional Designer
The Instructional Designer (ID) applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, job aids, and other learning deliverables for associates in all areas of GreenSky s operations. The ID creates deliverables for all phases of the course creation lifecycle including analysis documents, design documents, storyboards, and final learning deliverables that align to the overall business goals. The ID also collaborates effectively with peers, leaders, and business partners to translate business requirements into learning requirements and project scope, build learning solutions that align to desired outcomes, and ensure learning deliverables meet and exceed GreenSky’s quality standards.
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Our vision is to provide a customer focused, single point of contact for IT Services. We will strive to make the best use of resources and tools to deliver useful, friendly support and advice to all internal and external GreenSky customers.
The mission of the Command Center (CC) Admin is to effectively and efficiently provide access and availability to proper IT support services. The CC Admin will attempt to resolve reported issues or escalate incidents and tickets to the appropriate Information Technology staff to ensure compliance of Service Level Agreements. The CC Analyst will strive to constantly monitor mission critical applications in order to identify abnormalities, see events before they happen, and if possible mitigate them before they become critical.
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Are you a strong writer and skilled editor? Do you use critical thinking skills to identify and remediate process gaps and apply logic to create step-by-step instructions? Are you resourceful, curious, and able to juggle competing priorities? Do you like working with people in a friendly, collaborative, team environment? If this describes you, we want to talk with you!
As part of the technical writing team, you will be responsible for writing, editing, and maintaining policies and procedures for all areas of Operations, e.g., Collections, Customer Service, and Fraud Prevention. You will work with business partners to write new documentation, perform periodic content reviews of existing documentation to ensure relevancy and accuracy, and secure appropriate approvals prior to publishing to internal repository for distribution to appropriate audiences.
ensure relevancy and accuracy, and secure appropriate approvals prior to publishing to internal repository and distributing to appropriate audiences.
Location: Atlanta, Georgia
Travel: Minimal travel, if any is required.
Organizational: This position is a member of the Business Risk Office team and will report to the Department Operations Manager.
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Position: Part-Time Collections Specialist
Overview: The Collections Specialist will focus on maintaining customer relationships while maximizing liquidations and cures through a consultative approach. We are hardworking, flexible professionals looking for long-term success and stability
Hours: 8am-12pm or 6pm-10pm
Schedule: Will be requried to work either Tuesday- Saturday or Monday-Friday
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Part Time Collections/Debt Specialist
Location: Crestview Hills, KY
As a debt collection specialist you’ll work with past due Customers on a daily basis, identifying the reason for inquery or delinquency and assisting the Customer in remediating any issues. The incumbent will handle both inbound and outbound calls and is accountable for accurately updating account entries. Additional duties may include initating processes (I.E. extensions, bankruptcy, skip-tracing, settlements, etc.) through the proper identifcation of events/opportunities.
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Responsibility for supporting and maintaining the Audio Video environment for GreenSky. Performs research on AV systems, analyzes challenges, issues, and requirements, and recommends products and services for potential upgrades and enhancements to the AV environment. Integrates equipment, performs maintenance, and executes solutions to issues with limited supervision.
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GreenSky is a fast-paced, innovative, and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity, and a passion to influence and grow junior analysts. We have different hands-on roles where Data Scientists can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics. We are a data driven company so there will be no shortage of interesting questions to answer!
Location: Atlanta, GA
Organizational: This position is a member of the Credit Strategy team
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Position: Software Engineer in Test III
Location: Atlanta, GA
Overview:
As a GreenSky Software Engineer in Test III, your mandate is intentionally broad, as a contributor of all thing’s quality. The qualified candidate will have experience in delivering applications and systems that provide their intended service value by being fit for purpose and fit for use.
This is a role of risk mitigation, and the Software Engineer in Test is expected to find and contribute to the riskiest areas of our system software in whatever manner makes the most sense for a given product or release. During testing you will be expected to understand the various scenarios and configurations engaged by our users, thus ensuring our test activities are thorough and focused on those aspects that matter most. We want curious, passionate engineers who don’t just do what they are told but think “outside of the box” and investigate options and do things outside the stated job description. Job responsibilities must get done, but the Test Engineer should have sufficient maturity to prioritize those activities that will have the maximum impact on quality. We want people who are connected to the world around them and the larger computer science community. People who file bugs on open-source projects is one example or those who generalize their work for reuse is another. We want to hire people who are enjoyable to work with, get along well with others, and who will add to our culture here at GreenSky. We want engineers who want to continue to learn and grow. We also want people who we can learn from as well—people with new ideas and experiences that will add to our collective talent pool.
In this role you will be expected to coach as well as lead by example, behavior, and performance in the areas of creation, execution and maintenance of automated test scripts, with the intended objective of increasing the teams test coverage using all available automated systems to drive regression testing across products. You will perform manual and exploratory testing activities, where they bring value, and coach others in the appropriate application of this test methodology. You will be expected to contribute to defining and driving innovative automated testing strategies and toolsets into our overall development processes that support and enhance Quality Assurance within GreenSky.
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GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!