We are hiring a fulltime Enterprise Risk Change Management Manager to join our team!

Headquartered in Atlanta, GreenSky is a leading U.S.-based technology company enabling frictionless promotional financing at the point of sale for a growing ecosystem of merchants and consumers. Our Company was founded on the idea that payment, credit, and commerce could be enhanced using technology delivered via an elegant user experience. Our mission is to help businesses grow and delight their customers. For more information, please visit https://www.greensky.com.

Summary:

The Enterprise Risk Change Management Manager is responsible for overseeing the organization’s risk management and change management processes. This role involves identifying, assessing, and mitigating risks that could impact the organization’s operations and strategic objectives. Additionally, the manager will lead change management initiatives to ensure smooth transitions and adoption of new processes, technologies, and organizational changes.

Responsibilities:

Risk Management:

• Develop and implement risk management policies and procedures.
• Assist in conducting risk assessments and identify potential risks to the organization.
• Monitor and report on risk exposure and mitigation strategies.
• Collaborate with various departments to ensure risk management practices are integrated into all business processes.
• Assist in the preparation with Key Risk Indicators dashboards.

Change Management:

• Develop and implement change management strategies and plans.
• Oversee the change management life cycle, including intake, scoping, scheduling, execution, communication, QA testing, and validation.
• Document details on proposed change.
• Assess the impact to the business units. Gather approvals from legal, compliance, IT, Operations and other relevant departments.
• Schedule all impacted elements.
• Ensure execution of changes and validation changes through 2nd line.
• Communicate to relevant parties the upcoming changes.
• For Final QA ensure that all elements of the change are ready, approvals gathered, training completed, procedures updated and testing completed.
• Maintain Change Management policies and procedures.
• Work with individual departments on their Change Management processes to ensure consistency and accuracy.
• Oversee mapping of policies, procedures, and charters to approval authority.

Compliance and Governance:

• Ensure compliance with relevant regulations and standards.
• Develop and maintain risk and change management documentation.
• Conduct regular audits and reviews to ensure adherence to policies and procedures.
• Liaise with external auditors and regulatory bodies as required.

Training and Development:

• Develop and deliver training programs on risk and change management.
• Foster a culture of risk awareness and proactive change management within the organization.
• Mentor and support team members in their professional development.

Requirements:

• Bachelor’s Degree: In Business Administration, Risk Management, Finance, or a related field.
• Risk Management: Strong understanding of risk management principles and practices.
• Change Management: Proven experience in leading change management initiatives.
• Analytical Skills: Ability to analyze complex data and make informed decisions.
• Communication: Excellent verbal and written communication skills.
• Leadership: Strong leadership and team management skills.
• Project Management: Experience in managing projects and coordinating cross-functional teams.
• Problem-Solving: Strong problem-solving and critical-thinking abilities.
• Compliance: Knowledge of relevant regulations and standards.

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. At GreenSky, we promote an environment that thrives on innovation. To deliver effective solutions that meet customer challenges, GreenSky employs an open, standards-based approach to business and service-oriented innovation.