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GreenSky is a fast paced, innovative and growing disruptor in the Financial Technology space. You will be part of a team that leverages analytics to drive growth and innovation. We are looking for candidates who have strong quantitative skills, intellectual curiosity and a desire to learn. We have different roles where Analysts can contribute such as credit policy, valuations, collections analytics, operations analytics, fraud analytics, sales and marketing analytics.
Organizational: This position is a member of the Operations Learning and Development team
Learning & Development Instructional Designer
The Instructional Designer (ID) applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, job aids, and other learning deliverables for associates in all areas of GreenSky s operations. The ID creates deliverables for all phases of the course creation lifecycle including analysis documents, design documents, storyboards, and final learning deliverables that align to the overall business goals. The ID also collaborates effectively with peers, leaders, and business partners to translate business requirements into learning requirements and project scope, build learning solutions that align to desired outcomes, and ensure learning deliverables meet and exceed GreenSky’s quality standards.
GreenSky, a Goldman Sachs Company, is one of the fastest growing financial technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are quickly changing the consumer credit marketplace.
We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers.
Leveraging proprietary mobile technology, we are currently experiencing exceptional growth in both accounts and profitability. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. Our corporate headquarters is in the expanding fintech hub of Atlanta.
Role Summary:
The Fraud Investigator (Level I) will be a fraud Subject Matter Expert (SME) with the following attributes:
Customer Focus
- Ability to take ownership of each customer while prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Ability to engage in interactive dialogue with customers through active listening
- Effective communication with both local and Federal law enforcement agencies and regulators
- Ability to present publicly at Industry conferences
- Advanced interrogation skills
- Ability to mentor and coach less experienced representatives
Problem Solving Skills
- Preform detailed analysis and research to identify and resolve issues expeditiously
- Approach problems logically and with good judgment to ensure the appropriate outcome
- Quickly make appropriate decisions on behalf of both the customer and GreenSky
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
- Knowledgeable of current and emerging fraud trends for both consumer facing and merchant facing portfolios
Computer/Software Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
- Advanced knowledge of Lexis Nexis and/or TLO
Organizational: This position is a member of the Fraud Investigation team and reports to the Front-Line Manager of Fraud Investigations.
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Position: Field & Event Marketing Coordinator
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are quickly changing the consumer credit marketplace. We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers.
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.
Position: Dedicated Sales Team Concierge
Job Overview:
GreenSky is seeking a Sales Concierge to actively manage and drive growth. This is a high touch role that requires white glove service to drive Dealer satisfaction. Managing relationships with Dealers, Merchants and/or Retailers who offer GreenSky consumer financing to their customers is key to the business. The Concierge will utilize many tools to ensure program activation, and reinforce how GreenSky financing can increase sales and delight customers.
We are looking for an individual who has a strong customer focus, an ability to be consultative and an orientation toward driving results and growing business. Based on daily interaction the Concierge will identify opportunities for continuous improvement within the company. This individual will be a part of an industry vertical team (as outlined above) and will work very closely with the sales team to support the transition, training and implementation for every new relationship, with the responsibility to nurture and grow the business following the sale. The ideal candidate will have existing relationship management and sales experience.
Location: Atlanta
Organizational: This position reports to the Vice-President of Program Initiatives
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Positon: Technical Writer
Overview:
Are you a strong writer and skilled editor? Do you use critical thinking skills to identify and remediate process gaps and apply logic to create step-by-step instructions? Are you resourceful, curious, and able to juggle competing priorities? Do you like working with people in a friendly, collaborative, team environment? If this describes you, we want to talk with you!
As part of the technical writing team, you will be responsible for writing, editing, and maintaining policies and procedures for areas in and outside of Operations, e.g., Collections, Customer Service, and Fraud Operations. You will work with business partners to write new documentation, perform periodic content reviews of existing documentation to ensure relevancy and accuracy, and secure appropriate approvals prior to publishing to internal repository for distribution to appropriate audiences.
In addition to writing and maintaining all policies and procedures, this team is responsible for various parts of customer-facing communications, i.e., preparing materials for the weekly committee meetings and managing the inventory and repository for all customer-facing communications.
Location: Remote. Ideal candidates will be in the greater Atlanta, GA region.
Organization: This position is a member of the Business Transformation team.
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Our corporate headquarters is located in the financial technology hub of Atlanta, GA.
Looking for great talent to help us continue our rapid growth!
Overview:
Imagine you’re a home improvement contractor in a potential customer’s living room. You just pitched them a $25,000 home-improvement job. They really want to do it, but $25,000 is a lot of money. You explain that you can offer them affordable financing. You take their driver license, scan the bar code using an app, and 60 seconds later they are approved for the entire amount. They sign the contract. It’s a win-win.
That is the power of GreenSky. We give merchants the power to close more deals. Faster. We keep businesses moving with a paperless process, fast approvals, and same-day financing.
Position: Business Development Consultant (BDC) - Inside Sales
GreenSky is one of the fastest growing financial technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are quickly changing the consumer credit marketplace.
We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers.
Leveraging proprietary mobile technology, we are currently experiencing exceptional growth in both accounts and profitability. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. Our corporate headquarters is in the expanding fintech hub of Atlanta.
About This Opportunity
GreenSky is seeking a Senior Account Executive (SAE) for the Pacific Northwest region to include Washington, Oregon and Idaho. The SAE will actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with enterprise Home Improvement Merchants. These contracts should provide direct access, explicit endorsement and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
Location: Remote from the Pacific Northwest specifically Washington, Oregon, or Idaho. The ideal candidate will be based out of Seattle or Tacoma, WA, Portland, OR, or Boise, ID. Candidates must live within 200 miles of the territory to be considered.
Travel Required: Candidate will manage clients located within their territory with the expectation to travel overnight up to 75% of the time.
GreenSky is one of the fastest growing financial technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are quickly changing the consumer credit marketplace.
We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers.
Leveraging proprietary mobile technology, we are currently experiencing exceptional growth in both accounts and profitability. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. Our corporate headquarters is in the expanding fintech hub of Atlanta.
GreenSky, is seeking an Account Executive (AE) to actively drive the prospecting and sales growth for GreenSky consumer financing within the Home Improvement vertical. A primary focus for this role will be to target and secure contracts with small to medium size Home Improvement Merchants. These contracts should provide direct access, explicit endorsement, and marketing support to enroll their location(s) and train their sales staff to offer GreenSky financing as the preferred choice.
Location: Atlanta, GA with less than 10% travel.