GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. Greensky has developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to its multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers. Leveraging proprietary mobile technology, the Company is currently experiencing exceptional growth in both accounts and profitability. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. Our corporate headquarters is in the expanding Fintech hub of Atlanta, GA.
Digital Servicing (DS) is an expanding department in the process of becoming the complete digital operations hub for GreenSky. DS sits within the Business Transformation department, not Customer Service, for this very reason. DS Agents have the rare opportunity to learn almost all aspects of GreenSky’s proprietary point of sale financing platform, including loan terms, account setup/activity, transaction analysis, and much more. DS Agents will use this knowledge to solve customer issues and fully answer any inquiries. The successful Agent will develop mastery of GreenSky’s platform, utilize excellent communication skills and emotional intelligence with customers, and organize their case load efficiently to meet quotas (we do not micromanage).
Location: Remote (Must live within 200 miles from Crestview Hills, KY or Atlanta, GA)
Shift varies: 8am-5pm, 9am-6pm or 10am-7pm
GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.