GreenSky Administrative Services LLC

  • Network Architect

    Job Location(s) US-GA-Alpharetta
    Posted Date 2 weeks ago(8/5/2019 8:55 AM)
    Job ID
    2019-3964
    # of Openings
    1
    Category
    Information Technology
  • Overview

    The primary goal of the Network Architect is to ensure the smooth operation of the organizations voice and data network in order to provide maximum performance and availability for the system users. The Network Architect is responsible for designing, installing, maintaining and supporting LAN, WAN and VoIP infrastructures across the enterprise. The Network Architect provides high-level technical support for voice and data network systems, creates and maintains network documentation, maintains hardware and software standards, and works projects as needed in order to upgrade to new and/or improved communication equipment and procedures. The Network Architect must be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. This position requires excellent problem management and customer service skills.

    Duties & Responsibilities

    • Develop technical solutions drawn from business needs; security compliance, new product development, and growth in regards to scalability.
    • Understanding of common business requirements, processes, and challenges in order to develop appropriate technology strategies and solutions to support business objectives.
    • Analyze technical needs, requirements, and the state of the infrastructure design, integration, and operations, and recommend proven and cost-effective solutions.
    • Work with the technology team to architect networks that effectively reflect business needs, service-level and availability requirements, and other technology parameters.
    • Develop design principles, models, plans, internal standards, ROI, and processes based on industry best practices.
    • Establish governing principles for network design and deployment.
    • Participate in selection of networking technologies and products for implementation.
    • Lead teams of other in developing detailed designs and quality-control mechanisms during implementation.
    • Manage and status network projects and act as a technical lead.
    • Ensure that the network is accurately documented and related to the environment that it supports.
    • Ensure that the network has adequate metrics and monitoring.
    • Communicate the role and value of the network to the business and present the case for technology investments.
    • Provide migration and installation support for chosen vendors
    • Create configuration templates for wide scale-deployments

     

    Security

    The network architect is responsible for working closely with the security team and senior technology leadership to ensure the network maintains required security compliances.  In addition, the engineer should be proactive towards security by keeping up with the new technologies and potentially new features or additions to existing.

    Examples of tasks that may be required to maintain Service Security include:
    • Performing regular security audits
    • Ensuring that all software and hardware is kept up to date with the latest patches
    • Suggest, and where appropriate, implement improvements
    • Implement appropriate policies and procedures


    Documentation, Process and Procedures and Controls

    The Network Architect is responsible for ensuring that network diagrams, policies, procedures, and security controls are kept up to date, and are being followed appropriately. These procedures
    include, but are not limited to:

    • Change Management

    • Access Management

    • Request Management
    • Incident Management
    • Problem Management
    • Security Procedures
    • Support Procedures
    • Asset Management

    Required Skills/Qualifications

    The Network Architect must gain and maintain expert knowledge in related fields, such as:

    • The Company’s products;
      • Which includes but is not limited to; PaloAlto Firewalls, Cisco Firewalls/Switches, Aruba Wireless, Observium, AWS Virtual Private Cloud, BIND9, LINUX, Ansible, GIT
    • Advanced network routing, VPN tunneling, LAN & WAN trouble shooting, QoS, and VoIP.
    • Stay up to date with the latest technologies, news, techniques, methodologies, initiatives,
      changes in the industry, etc, and ensure this information is communicated to relevant teams
      as required
    • Ability to provide hands on support and assistance within the SOC and Service Desk Teams, if
      required

    Key Selection Criteria
    • A track record of success with respect to managing and understanding an enterprise network.

    • Strong technical knowledge around hardware & software support.
    • Demonstrated leadership skills
    • A relevant IT tertiary qualification and /or equivalent training and experience
    • Formal Training and experience in a recognized Service Delivery model (i.e. ITIL),
    • Demonstrated ability to lead and to effectively communicate with staff at all levels including
    a proven ability to communicate with technical and non - technical staff across multiple
    disciplines
    • Demonstrated ability to meet deadlines without compromising close attention to detail and
    accuracy
    • Highly developed written and verbal communication skills
    • Well-developed problem solving skills

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