The primary goal of the Network Architect is to ensure the smooth operation of the organizations voice and data network in order to provide maximum performance and availability for the system users. The Network Architect is responsible for designing, installing, maintaining and supporting LAN, WAN and VoIP infrastructures across the enterprise. The Network Architect provides high-level technical support for voice and data network systems, creates and maintains network documentation, maintains hardware and software standards, and works projects as needed in order to upgrade to new and/or improved communication equipment and procedures. The Network Architect must be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. This position requires excellent problem management and customer service skills.
The network architect is responsible for working closely with the security team and senior technology leadership to ensure the network maintains required security compliances. In addition, the engineer should be proactive towards security by keeping up with the new technologies and potentially new features or additions to existing.
Examples of tasks that may be required to maintain Service Security include:
• Performing regular security audits
• Ensuring that all software and hardware is kept up to date with the latest patches
• Suggest, and where appropriate, implement improvements
• Implement appropriate policies and procedures
Documentation, Process and Procedures and Controls
The Network Architect is responsible for ensuring that network diagrams, policies, procedures, and security controls are kept up to date, and are being followed appropriately. These procedures
include, but are not limited to:
• Change Management
• Access Management
• Request Management
• Incident Management
• Problem Management
• Security Procedures
• Support Procedures
• Asset Management
The Network Architect must gain and maintain expert knowledge in related fields, such as:
Key Selection Criteria
A track record of success with respect to managing and understanding an enterprise network.
Strong technical knowledge around hardware & software support.
Demonstrated leadership skills
A relevant IT tertiary qualification and /or equivalent training and experience
Formal Training and experience in a recognized Service Delivery model (i.e. ITIL),
Demonstrated ability to lead and to effectively communicate with staff at all levels including
a proven ability to communicate with technical and non - technical staff across multiple
Demonstrated ability to meet deadlines without compromising close attention to detail and
Highly developed written and verbal communication skills
Well-developed problem solving skills