GreenSky Administrative Services LLC

  • Trainer, Learning & Development

    Job Location(s) US-GA-Atlanta
    Posted Date 1 month ago(12/6/2018 2:32 PM)
    Job ID
    2018-3585
    # of Openings
    1
    Category
    Credit Operations
  • Overview

    Position: Trainer, Learning & Development

    Organizational:This position is a member of the Operations organization and reports to the Learning & Development Manager.

    Overview:

    This position is responsible for the design, development and facilitation of training programs tailored to the needs of specific businesses areas and associated systems and processes. The person in this role will establish performance objectives, learning outcomes and assessment tools utilizing instructional theories and design principles assigned to adult learning methodologies and modalities.

    Essential Duties & Responsibilities:

    • Develops and/or maintains blended, classroom based instruction and resources.
    • Delivers custom designed or off-the-shelf classroom and blended learning training programs.
    • Overall responsibilities of this position are comprised of two primary areas including: learning and resource development, classroom or blended delivery.
    • Develops advanced level knowledge in all organizational processes, applications, customers and business units.
    • Works closely with L&D Manager, project managers, business analysts, business unit executives and subject matter experts to understand learning needs and performance gaps by utilizing organizational and/or department needs assessment tools and processes.
    • Designs small to mid-scale learning programs, defining learning/performance objectives, success criteria, high-level content outlines, and associated materials.
    • Works on one or more learning development projects simultaneously, using predefined standards and tools for eLearning content. Ensures high quality design, regular reviews with internal clients (i.e., from proof of concept through delivery), consultants, and subject matter experts.
    • Delivers learning sessions at an exceptional level using established delivery standards. Sessions may take the form of classroom delivery, blended learning delivery and support, one-on-one coaching, performance improvement analysis, group practice sessions, and pilot workshops.
    • Creates assessments for reinforcement, including situational and scenario-based questions. Provides post-training follow up and learner desk-side support as needed to support learning transfer.
    • Maintains and updates existing resources and course materials, working with appropriate subject matter experts or other team members to procure new or updated information.
    • Provides regular updates to L&D management of the status of all design and development activities, completion of milestones and potential conflicts.
    • Perform other functions as necessary or as assigned.

    Location: Atlanta, GA

    Travel: Some travel between the Atlanta, GA and Crestview Hills, KY offices

    Duties & Responsibilities

     

     

    Required Skills/Qualifications

    • Bachelor?s degree from an accredited university in a related field
    • Minimum 3-5 years of experience in developing and delivering learning and development programs.
    • Experience partnering with internal stakeholders and subject matter experts (SMEs) to create and implement comprehensive training programs and materials.
    • Experience facilitating multi-day, live training sessions to employees at all levels of the organization.
    • Ideal candidate will demonstrate strategic and analytical thinking skills.
    • Demonstrate excellent project management skills; ability to approach training initiatives with creativity and flexibility; ability to implement innovative solutions.
    • Excellent interpersonal skills; proven experience collaborating with teams and building cross-functional relationships.
    • Ability to approach training initiatives with the proper level of learning analysis to discern gaps, tasks, skills and assessment with the appropriate modality.
    • Financial services experience is preferred.
    • Must exhibit a contagious level of enthusiasm and adaptability regarding learning and development.
    • Proficient Microsoft Office skills including Word, Excel, and PowerPoint
    • ELearning authoring tools a plus; not required: Adobe Captivate or Articulate Storyline.ÿ

    At GreenSky, we promote an environment that thrives on innovation. To deliver effective solutions that meet customer challenges, GreenSky employs an open, standards-based approach to business and service oriented innovation.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed