GreenSky Administrative Services LLC

  • Director of Home Improvement Credit

    Job Location(s) US-GA-Atlanta
    Posted Date 1 month ago(12/10/2018 2:25 PM)
    Job ID
    # of Openings
  • Overview

    Position: Director of Home Improvement Credit

    Overview: The ideal candidate will be a consumer credit professional with 5+ years experience in consumer credit risk management, underwriting and analysis with strong analytical and communication skills with potential to lead teams and aspirations to be a business leader.

    Duties & Responsibilities:

    • Develop credit criteria and policies for underwriting new customers in the home improvement vertical
    • Manage risk of existing customers including credit exposure management, pricing changes and other risk management tools
    • Optimize the credit policies for new customers based on insights gained from historical data
    • Develop and execute testing of different products to different sub-verticals
    • Provide valuable insights using data-based analytics to help identify and resolve issues relating to risk and profitability
    • Provide key business analytics to help optimize consumer finance initiatives and for existing business verticals
    • Provide analysis and white-space problem solving to address potential new products and policies, and coordinate with various teams to drive towards execution
    • Analyze operations key performance indicators and make recommendations to improve operational efficiency
    • Analyze customer data to improve experience and tailor servicing techniques to meet customer needs
    • Perform ad-hoc analysis for management
    • Manage and/or mentor credit and analytics professionals to support the growth and maturation of large scale credit programs

    Location: Atlanta, Georgia

    Travel: Minimal travel may be required approximately 10%.

    Organizational: This position is a member of the Credit Strategy Management team and reports to Vice President of Home Improvement Credit.

    Required Skills/Qualifications

    • Bachelor's Degree in a technical major (Engineering, Economics, Math, or Business) AND 5+ years of work experience as an analyst OR Master's degree in quantitative field with 3+ years of experience in consumer installment financing
    • Effective presenter (written and oral) and collaborative team worker
    • Extremely proficient Microsoft Excel and SQL skills
    • Ability to quickly acclimate with the reporting mechanisms of various windows-based operations systems
    • Strong technical acumen
    • Strong consumer credit analytical skills
    • Strong decision making and analytical abilities
    • Ability to troubleshoot
    • Highly developed sense of integrity and commitment to customer satisfaction
    • Demonstrate a passion for excellence with respect to treating and caring for customers
    • Strong detail orientation and communication/listening skills

    Desired but not required qualifications:

    • Statistical modeling and analysis using R/SAS/Python
    • Prior experience managing credit risk and analytics professionals

    GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.


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